Mon - Thu 9:00 am - 8:00 pm
Fri - Sat 9:00 am - 6:00 pm
Sun 12:00 pm - 5:00 pm
Mon - Fri 7:30 am - 6:00 pm
Sat 8:30 am - 5:00 pm
Sun Closed
Mon - Fri 7:30 am - 6:00 pm
Sat 8:30 am - 5:00 pm
Sun Closed
Sales: (844) 535-5327

Privacy Policy

PRIVACY POLICY - PRIVACY STATEMENT

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you use our website and our services, or when you make a purchase with us, you will provide us with certain personal information, including but not limited to your name, address and email address.  Our collection, storage and use of your personal information are subject to the terms set forth in this privacy policy.

When you browse our website, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our website, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?

When you use our website and/or send us an inquiry through the website, you consent and agree to our collection, storage and use of the personal information you have provided as permitted by law and consistent with this Privacy Policy.  You may be provided with an opportunity to “opt-out” if we have determined, at our discretion, that additional consent is required for our particular use or disclosure of your personal information.

How do I withdraw my consent?

You may revoke at any time any consent granted to us collect, store, use and process your personal information by writing to the Chief Privacy Officer at the address described below.  We may no longer be able to provide services or products to you after you revoke your consent.  In some cases, however, we may limit or deny your request to revoke consent if the law permits or requires us to do so, or if we are unable to adequately verify your identity.

SECTION 3 – USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION

We may use your personal information to provide our services, to respond to your inquiry, to conduct analysis, to communicate with you about matters of importance, to notify you about updates to the website, services, products and terms of services, for internal administrative purposes and to improve our customer experience.  In addition, we may disclose your personal information if we are required by law to do so.  We may also share your personal information with our corporate affiliates, parents and subsidiaries as well as BMW Group Canada, its affiliates, parents and subsidiaries.

Payment:

If you use your credit card to reserve a vehicle or order parts or a service, then Brian Jessel BMW stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our website and its service providers.

SECTION 4 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Links

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 6 – COOKIES

Here is a list of cookies that we use. We have listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Brian Jessel BMW to store information about your session (referrer, landing page, etc).

Brian Jessel BMW visit, no data held, Persistent for 30 minutes from the last visit. Used by our website provider's internal stats tracker to record the number of visits.

Brian Jessel BMW uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a website by a single customer.

_secure_session_id, unique token, sessional

SECTION 7 – YOUR OPTIONS

You have the following options regarding your personal information:

Access to Your Personal Information:  You may request access to your personal information by contacting us at the address described below.  If required by law, upon request, we will grant you reasonable access to the personal information that we have collected and held.

Changes to Your Personal Information:  When reasonable and commercially practicable, upon notice, we will correct any inaccuracies in your personal information.

Removal of your Personal Information:  Typically we will retain your personal information for the period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.  You may, however, request that we remove your personal information.  All requests must be directed in writing to the Chief Privacy Officer at the address described below.  We may also delete or remove your personal information at any time if we believe that such information provided or collected is incomplete, inaccurate, or that our continue use and storage are contrary to our obligations to other individuals or third parties.  When we delete or remove personal information, it will be removed from our active database, but it may remain in archives where it is not practical or possible to delete it.  In addition, we may keep your personal information as needed to comply with our legal obligations, resolve dispute, close claims, and/or enforce any of our agreements.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products and provided services to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or remove any personal information we have about you, register a complaint, or simply want more information about this Privacy Policy,  contact our Chief Privacy Officer, whose contact information is provided below:

Paul Killeen, Customer Relations Manager
2311 Boundary Road, Vancouver, British Columbia, Canada, V5M 4W5
New Car Sales - 604 222-7788
Pre-Owned Sales - 604 222-8820
Service - 604 222-8806
pkilleen@brianjesselbmw.com